Framworq is an AI automation agency in Malaysia. We take repetitive work off your team, connect the software you already use and build processes that keep up as you grow, without adding headcount.
Every manual step costs more than time: errors that surface weeks later, leads that go cold and decisions made on old numbers. Often the problem is the workflow, not your people.
Your team retypes invoices, forms and records between systems.
The cost: Staff hours go into re-typing, and errors surface weeks later.
See how we fix itInformation lives in several apps and has to be copied across by hand.
The cost: Work gets done twice, and decisions rest on out-of-date numbers.
See how we fix itCustomers wait for answers, and leads get missed after hours.
The cost: Leads buy from whoever replies first.
See how we fix itEvery week starts with exporting, cleaning and rebuilding the same reports.
The cost: Decisions wait days for numbers you need today.
See how we fix itHigher revenue often comes with a heavier operational workload. Without automation, scaling means adding more people, more time or more pressure on your existing team.
These are real client projects. Names may be withheld, but the workflow and the results are documented.
Automated invoice extraction, validation and posting into AutoCount across multiple client account books.
AI sourcing, enrichment and email verification that builds a growing investor database for every raise.
Unattended research runs that map the decision-makers on each target desk, ready before the team picks up the phone.
Start with the outcome you want. We'll recommend the right mix of AI, automation and integrations to get there.
Approvals, checks and hand-offs run on their own, so work moves without anyone chasing it.
Explore solution →Invoices keyed in and reconciled for you. Your accountant approves before anything is posted.
Explore solution →Every enquiry answered straight away, day or night, with your team taking over when it matters.
Explore solution →No lead goes cold: every enquiry captured, followed up on time and logged in your CRM.
Explore solution →Up-to-date numbers whenever you need them, without the weekly spreadsheet rebuild.
Explore solution →Your systems share data on their own, so nothing is typed in twice.
Explore solution →Real business processes, before and after: each showcase walks through who does what today, what the automation takes over and where your team still approves.
Step-by-step workflows for e-commerce, healthcare, real estate, manufacturing and more.
Browse every workflowWe combine technical expertise with a practical understanding of business operations to build automation that works reliably, delivers measurable value and fits the way your business runs.
Our work has been independently reviewed and verified by n8n, a global workflow automation platform. It’s a recognition of our technical capabilities and the engineering standards we bring to every client project.
Read the announcement →We connect the software your business already relies on, making information flow between systems and reducing manual work without disrupting how your team operates.
From finance and sales to customer support and daily operations, we’ve built automation systems that solve real business challenges, improve productivity and deliver measurable results.
See the case studies →Rules validate data, exceptions are flagged, and sensitive actions can require approval.
After free discovery you get a tailored initial plan and proposal. Before a build, we agree on deliverables, acceptance criteria and responsibilities.
So we have usually solved a version of your problem before, and we know where the edge cases are.
No new system to learn. We connect to what you already run, where its APIs and permissions allow.
See how we integrate →
WhatsApp
HubSpot
Shopify
Google Sheets
Slack
Xero
Gmail
Salesforce
Stripe
Notion
Meta
QuickBooks
Google Calendar
Zoho
WooCommerce
Mailchimp
AutoCountSmall, clear steps. You decide at each one, and nothing is built until the scope is agreed in writing.
Let’s get startedIn a free discovery call, we look at the repetitive work, tools, bottlenecks and success measures, and where automation pays back first.
You receive a tailored initial plan: recommended automation, scope, assumptions, timeline and a private quotation. Nothing is built until you approve it in writing.
Built into the tools you already run and demoed at each milestone, then piloted on live work against the baseline.
We hand over the agreed bespoke deliverables and documentation, and can monitor and improve the system after launch.
The same automation discipline, tuned to the rhythms of each industry. Six to start, more in the directory.
01
eCommerceOrder updates, product data and customer enquiries, connected to the tools you already sell with.
02
HealthcareAdministrative automation for enquiries, scheduling and reminders, with clinical questions passed to your staff.
03
ManufacturingInventory, procurement and production reporting with less manual re-keying between systems.
04
Law FirmsIntake, document preparation and deadline reminders, with lawyers keeping final judgement.
05
Finance & AccountingReport generation, reconciliation and data tracking, integrated with the systems you already run.
06
Accounting FirmsInvoice entry, client onboarding and tax-season admin with less manual work, and accountant review where it matters.
What it is, what it can take off your team’s plate, and what to expect before you start.
AI automation uses software to run repetitive business work on its own, with AI handling the steps that need judgement, like reading an invoice or replying to a customer. At Framworq, rules do the routine, AI handles the judgement, and people approve what matters.
Anything repetitive that follows a pattern: customer enquiries on WhatsApp and web chat, invoice and document entry, lead research and follow-ups, reminders, reports and dashboards, and syncing data between your systems.
An AI chatbot answers questions in a conversation. AI automation runs a whole process end to end, such as reading a document, updating your systems and notifying the right person, and a chatbot can be one step inside it. Framworq builds both, with people approving what matters.
Most business software with an API, email access or a database: CRMs, accounting and ERP systems, messaging apps, e-commerce platforms, spreadsheets and cloud storage. We check what can be integrated safely and reliably, and work inside the tools you already use where possible, so your team has less new software to learn.
No. You can run the system yourself after handover, or ask us to monitor and maintain it. We agree on handover responsibilities and any required third-party hosting or software costs in the project proposal. Where a client chooses Framworq-managed infrastructure, its operating terms are specified separately.
We look at each step of the workflow first. Rules and integrations handle the predictable steps; AI is only used where documents, language or judgement-like classification need it. If plain automation is enough, we recommend that.
We plan for it. Low-confidence results and failed steps go to a review queue or alert a named person instead of being processed silently. The exact testing, logging and recovery depend on the agreed workflow and its risk level.
We don't use one-size-fits-all project pricing. Cost depends on process complexity, system access, integrations, data quality, security needs and testing requirements. We discuss these in a free discovery consultation, then quote your project privately in a tailored proposal.
Timelines depend on the workflow, system access and testing, so we confirm an indicative timeline in your tailored proposal after discovery. One accounting client went from kickoff to live in one month.
No. It takes the repetitive work off your team so they can focus on clients and decisions. People still approve what matters, and your team gains capacity for the work that needs them.
It is when a task repeats often enough. We record a baseline before we build and measure the same thing after go-live, and we suggest starting with one pilot workflow so the return can be measured first.
You own the bespoke code and project-specific deliverables covered by the agreement. Framworq retains ownership of its pre-existing frameworks, libraries and reusable components. We document the licences and handover materials your team needs to operate the delivered solution. Third-party software remains subject to its own terms.
Yes. Sensitive actions, such as creating accounting entries or messaging customers, can require staff approval. We agree these approval points with you during planning.
We confirm data handling for each project, including which AI providers are used, their no-training terms where available, and where the system is hosted: on your infrastructure or a managed server.
Tell us how the work happens today. Your free automation plan maps the workflow step by step, shows what to automate first and what to leave alone, sets out the time, errors and delays it should remove, and ends with an implementation proposal: scope, timeline and a private quotation.
